Showing posts with label no ceiling no walls. Show all posts
Showing posts with label no ceiling no walls. Show all posts

The Business-Savvy Barrier™


I can't reveal all the details of our research, but here's a peek. In countries all around the world, 90% of focus groups of men identified “lack of mentoring on business, strategic and financial acumen” as one of the top 3 barriers to women’s advancement. I call this The Business-Savvy Barrier.

Fewer than 10% of the focus groups of women recognize this barrier.

This is not surprising given the advice that women receive week in and week out. Much of it is advice that we’ve heard for decades, yet hasn’t made a difference in the rate of women’s advancement. To get an idea of what this advice entails, here’s a sampling of last week’s advice:

1.     Women need to push back.[1] Important advice from Selena Rezvani’s new book, Pushback on the importance of negotiation and communication skills.
2.     A collection of advice from banking leaders. For example, “Tell young bankers that one of the most important points is that you need to listen to others.” Again, important advice focused on ways to engage others.[2]
3.     Get in the game.[3] Rosemary Turner, president of the Chesapeake district for UPS told an audience about the importance of negotiation, not taking things personally and getting the job done. Important? Yes, but no mention of the difference between doing the job and relating performance to outcomes.
4.     5 tips from Selena Rezvani.[4] Selena, herself, spoke last week and shared 5 helpful tips – 2 of which had to do with managing interpersonal relationships and 3 were career navigation strategies.
5.     Honor the feminine in yourself as a new path to leadership.[5] I can’t tell you how sick I am of this meme! It’s been around since the 70s and (while there’s important truth at its core) after 40 years, you’d think the fact that it’s not that helpful would be obvious.
6.     Set your expectations higher. [6] Great and motivating guidance, but no mention of what it really takes to achieve those high expectations.
7.     Don’t be a “bitch in the boardroom.”[7] More advice about how it is that we can “all just get along.”

Not one of these articles addresses The Business-Savvy Barrier. And last week isn’t exceptional. Aside from articles I’ve written, I’ve never seen one hit this barrier (which I also call The Missing 33%™ or The Secret 33%™) head on. (Although, I have seen one video of a Fortune 500 woman CEO address it directly.)

The one bright spot last week was a short paragraph in Marie Claire’s interview with Sallie Krawcheck.
“[Women] have about 15 percent of the senior roles in corporate America — as CEOs, on executive committees, on boards. On Wall Street, that's a low single digit. We are significantly underrepresented there. But if you look around Wall Street and corporate America, we're putting women on diversity councils; we're putting them in mentoring programs; we're giving them special leadership training, telling them how to ask for promotions — but we are not promoting them. My goodness, we're just making women busier. There needs to be a rethink about how to make them successful in these organizations.”[8]

We do need a rethink. We don’t need to make women busier with the same old advice. We don’t need diversity councils, mentoring programs or leadership programs that double down on interpersonal skills (skills where women are consistently rated as outperforming men). We need to help women become more business savvy - skills where men are consistently rated as outperforming women!

Want to leap over The Business-Savvy Barrier? Here are 4 tips that will keep you from wasteful busy-ness and prepare you to leap:

1.     Learn the business of your business. You might think that if you’re doing your job, you’re doing enough. You’re not. Rather than being busy with superfluous activities, get busy learning how your business works, how what you do drives its strategy, how to speak about your results using the language of outcomes. If you don’t understand this advice, buy a copy of No Ceiling, No Walls. It will all become clear.
2.     No matter your level, step back for the big picture. You can only do #1 if you understand the big picture of your business.  As Ram Charan so rightly says, “It isn’t necessary that you be a CEO to seek the big picture. While CEOs and business unit leaders need to see the external patterns to position the business, other leaders need this know-how, too, for instance, for HR to do talent planning, for operations to choose plant locations, and for R&D to find new sources of information.”
3.     Get a big slice of PIE mentoring. Wondering now to step back and get the big picture? Wondering what’s an efficient way to learn the business of your business? A great way is to get a slice of PIE mentoring. Very briefly, PIE mentoring is mentoring on the Performance of the business, your Image as a leader and Exposure to how decisions are made at different levels and in different parts of the business. To learn more about PIE mentoring (and why it’s so different from CAKE!), pick up a copy of Make theMost of Mentoring.
4.     No matter your level, act like you own the business. This is one way of demonstrating that you are business savvy and it’s easy to do if you have the big picture. Every decision you make – whether it’s a major strategic decision, an important people decision or a small resource decision – should be made from the perspective of a CEO or business owner. In other words, be for the business. Promote it as if it were your own, think about improving it as if it were your own and guard its resources as if they were your own.

The Marie Claire interviewer followed Sallie’s statement about rethinking how to make women more successful, not with a question about ways to do that, but with this question, What should a woman working on Wall Street wear? I was happy that Sallie answered “You’re kidding me!”

Kudos to Sallie! If a woman dresses for success, she’ll make a good first impression, but if when she opens her mouth she can’t speak The Language of Power™ (which is the language of business outcomes), that positive first impression will fade away. On the other hand, if a woman is presentable and can speak The Language of Power, any poor first impression will fade away in an onslaught of impressive contributions. Which leads to our 5th tip:

5.     Learn to speak The Language of Power. When you self-promote with a focus on contributions to the business you’re able to do what we call “self-promote with grace and authenticity.” Why? Because you aren’t putting yourself above anyone else, you’re putting the organization ahead of everything else and demonstrating what Jim Collins refers to in Good to Great as that “paradoxical blend of personal humility and intense professional will.”

Lead ON!
Susan
Susan Colantuono is CEO of Leading Women and author of No Ceiling, No Walls and Make the Most of Mentoring.
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To Succeed in Life and Work


Before the holidays, Lisa Gates of She Negotiates started a discussion on ForbesWoman with this "burning question:" 
"What are the top 10 things you think all women need to learn to master to succeed in life and work?"
She sparked a pretty active discussion and here's what I observed about the replies. 

As you might expect the VAST majority of the answers had to do with enhancing personal greatness. Solid gold advice such as: believe that you're capable, take control of your life, discover your purpose, learn constantly, appreciate life, know your priorities and master emotions.

The second most common answers had to do with engaging others. These were significantly fewer of these comments which included: network strategically, delegation, ask for help, and teamwork.

There was virtually no guidance on the importance of developing and demonstrating business, strategic and financial acumen - out of 63 commentaries - many with multiple answers, there were about 3.

I am disheartened by this because remember the question was what do women need to master to succeed in life AND WORK

Shanti Feldhahn points out in her book, The Male Factor, that women and men view the world differently - and this discussion illustrates her point. Women view the "work world" as a smaller circle within a larger "personal world" circle. The assumption derived from this view is that if we constantly work on enhancing our personal greatness we will inevitably succeed at work. Men view the "work world" and the "personal world" as separate circles, each with its own set of rules. And while to me this is a less appealing construction, to ignore it in our search for career succes is perilous.

While it is true that honing our personal greatness will lead to success in life, it is simply not true that enhancing our personal greatness will naturally lead to success in work. As you know by now, success at work requires the development and demonstration of business, strategic and financial acumen. But that's not what I added to the discussion.

My answer to Lisa's question was that among the top 10 things all women need to master to succeed in life and work is this:  
To understand the difference between personal, professional and leadership excellence and act to develop all three.
Here's what I meant and why this advice is so powerful. Imagine 3 concentric circles. 
  1. At the center is personal excellence. Personal excellence is the core of what we need to navigate career and life successfully. All the advice about personal greatness is important here and working on this is fundamental. I know a woman who has twice run away from tough feedback. While she will continue to achieve a certain level of success...it's obvious that she is limited because she hasn't embraced the feedback.
  2. The second circle surrounding personal excellence is professional excellence. Professional excellence involves mastering one or more domains of action for example engineering, human resources, scientific research and/or parenting. This entails acquiring the body of knowledge, staying current and honing related skills such as your interpersonal skills. As I'm writing I'm thinking of Lynn Elsenhans, CEO of Sunoco who took increasingly responsible positions in industry organizations as she progressed in her career.
  3. The third circle is leadership excellence...and, as you know, this draws on personal excellence/greatness (including professional skills) but requires that you go further to hone business, strategic and financial acumen - not to mention strong engagement skills. This calls to mind Anne Mulcahy who as she assumed the responsibilities of CEO of Xerox was aided in developing financial acumen by an employee in the finance department. Or of Ginni Rometty, who received mentorship on developing external strategic relationships in the months before stepping into the CEO role at IBM. 
As I point out in , putting on the mantle of leadership is absolutely necessary for success at work - no matter your level. The demands of today's volatile marketplace means that everyone is paid to lead - to use her personal greatness to achieve and sustain extraordinary outcomes by engaging the greatness in others.
By all means, lhone your personal greatness or excellence. And continue on. Cultivate your professional excellence and your leadership excellence. These together will help you succeed in life and work.

Lead ON!
Susan
Susan Colantuono is CEO of Leading Women and author of No Ceiling, No Walls.
Follow her on TwitterLittlePinkBook  |  Facebook  |  Google+  |  LinkedInGroupLinkedIn

With Eyes Wide Open

Ever since I spoke at the W.I.N. conference in Rome last month I've been thinking a lot about career advice given to women over the past 40 years. Much of the advice hasn't changed although the words might have changed. We've been told and continue to be told to:
  • Speak up, be assertive, ask
  • Get a mentor (40 years ago the definition was the same as today's idea of a sponsor)
  • Dress for success, develop executive presence
  • Manage your reputation, enhance your personal brand
  • Balance work/life, integrate work and life
and yet the advances that women have made have mostly slowed or stagnated.

That's why my message about the importance of developing and demonstrating business, strategic and financial acumen is so "eye-opening" - as a matter of fact every email I received from the global women who attended my presentation used those words!

The most rewarding email was from Manuela who wrote: 
"I came back and immediately sent an email to our VP clearly communicating the cost savings I achieved working on a project for investments for next year such 63% savings versus plan, 1 mill $ here another 12 mill$ (!) there – it is huge, Im proud of it and I said it this time…."
Manuela not only wrote about sharing her "eye-opening moments with women back at work" she was actually able to put into immediate action the advice about demonstrating business acumen! She'll forever move forward in her career with eyes wide open.

If you're serious about your career and think you can climb to success by following conventional wisdom, please think again. Clear advice about developing and demonstrating business, strategic and financial acumen (what we call The Missing 33%™ or The Secret 33%™) is hard to come by. To remedy that deficit is what motivated me to write No Ceiling, No Walls: What Women Haven't Been Told About Leadership from Career-Start to the Corporate Boardroom.

+ + + + No Ceiling, No Walls is a great gift + + + +

If you're serious about your success and don't already own a copy of No Ceiling, No Walls, gift yourself with a copy. It might sound self-serving to promote my book, but really it's you-serving!

With the holidays approaching, we're offering a special discount to help spread the word. It makes a great gift for colleagues, team members, proteges, daughters, nieces, moms and any other woman serious about her career.

Lead ON!
Susan
Susan Colantuono is CEO of Leading Women and author of No Ceiling, No Walls.
Follow her on TwitterLittlePinkBook  |  Facebook  |  LinkedInGroupLinkedIn

A New Look at Leadership Development for Women

Over the years, I've been involved with Linkage through their Global Institute for Leadership Development and their Women in Leadership Summit. So I was delighted when I was contacted to take part in a series of interviews on leadership for a global research study on the identification and development of leaders. The result of this work will be in an upcoming book by Phil Harkins, the CEO of Linkage - and a well known expert on leadership.

The interview was far ranging and today I received this note from the interviewer.
"Thank you very much for your willingness to support our leadership research at Linkage. Your discussion of the excess emphasis on traits (rather than results) in modern business is one of the key highlights that came out of this series of interviews. Your candor has been extremely helpful to us..."
Here are 4 of the key points I made during the interview.
  1. I shared my definition of leadership: "Leadership is using the greatness in you to achieve and sustain extraordinary outcomes by engaging the greatness in others."
  2. Women have been under-served by most leadership development initiatives because they over-focus on interpersonal skills (the 1/3rd of the leadership definition that has to do with engaging the greatness in others). For decades the a collection of competencies labeled interpersonal skills is one where women are consistently rated by their bosses as outperforming men.
  3. The individualistic culture in the U.S. drives an overemphasis on seeking individual traits of leaders (the 1/3rd of the leadership definition that has to do with the greatness in you). This also under-serves women because of the competencies sought by boards and CEOs when identifying C-suite candidates and high potential employees, only 24% have to do with personal traits.
  4. Of the competencies sought by boards and CEOs when identifying C-suite candidates and high potential employees, 50% have to do with business, strategic and financial acumen. These have to do with the 1/3rd of the leadership definition that has to do with achieving and sustaining extraordinary outcomes. Specifically, they are looking for evidence of these competencies via impact on the business. In study after study over the past several decades, men have been rated as outperforming women in these areas. That's why we call these extremely important competencies The Missing 33%™of the career success equation for women.
For decades, the paradigms underlying leadership development have been viewed as neutral - in spite of the fact that much the research at the root of these paradigms - dating back to the late 70s - was done on men. As a result, most over-focus on 2/3 of the leadership definition, leaving women at a disadvantage.

To illustrate: In our work with companies on their women's initatives, we analyze the competencies that they embed in their performance and leadership development systems. In one F500 company, only 18% of its management competencies focus on business, strategic or financial acumen (The Missing 33%) - while 48% focused on personal traits. So, if a woman were to cultivate her personal traits per their system, she would hit a glass ceiling pretty early in her career because she would lack the business, strategic and financial skills required to advance.

And while some companies place more of a balanced emphasis between personal traits and engagement skills, the minimal focus on business, strategic and financial acumen is not uncommon!

How does your organization emphasize The Missing 33% in its performance, succession, leadership development, women's initiative content and other advancement systems?

To learn more about The Missing 33%, why it's important, and what you can do about it; check out this short video, and pick up a copy of No Ceiling, No Walls. You'll be glad you did!


Lead ON!
Susan
Susan Colantuono is CEO of Leading Women and author of No Ceiling, No Walls.
Follow her on TwitterLittlePinkBook  |  Facebook  |  LinkedInGroupLinkedIn

Aung San Suu Kyi Free


In the chapter in No Ceiling, No Walls where I discuss the importance of living your values I highlight Nobel Peace Prize winner, Aung San Suu Kyi because she has steadfastly held to and her commitment to non-violence and action for democracy.

I'm delighted to report that after 7 and a half years under house arrest,  she has been released by the military junta in control of the government of Burma/Myanmar.
"If we work in unity, we will achieve our goal. We have a lot of things to do," she told the well-wishers, who quickly swelled to as many as 5,000. Speaking briefly in Burmese, she said they would see each other again Sunday at the headquarters of her political party."
You will find a short photo history about her here.

I bow to and honor her inspiring example. Seeing the admiration of the throngs for whom she is a symbol makes me teary.
Lead ON!
Susan
Susan Colantuono is CEO of Leading Women and author of No Ceiling, No Walls.  Follow her on Twitter.

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How to Use a Mentor

Caroline Howard, deputy online editor of ForbesWoman asks an infrequently asked question: Do you know how to use a mentor? Here's my reply.
What great questions, Caroline. Especially the "how to use a mentor" question. It's a question not frequently asked.

Based on my research the vast majority of advice about mentoring over-focuses on WHY to get a mentor, the advice TO GET a mentor and advice on the PROTOCOL of a mentoring relationship (such as follow-through, have an agenda, etc.). There is very little written about how to use a mentor. That's why Leading Women's mentoring programs, my presentations and writing focus on how to use a mentor.

We focus on using mentors to fill in The Missing 33%™ and getting a slice of P.I.E. mentoring not just a piece of C.A.K.E. mentoring.

Using a mentor to fill in the missing 33% of the success equation means asking for help and experiences that enable you acquire or enhance your business, strategic and financial acumen. Women get far too little advice about the importance of this in building careers (our research indicates only about 2% of women get advice about the importance of understanding the business of your business.)

Asking a mentor to serve up a slice of pie P.I.E. means asking to learn about the fundamentals of business Performance, ways of enhancing your executive Image and gaining Exposure to the right kinds of opportunities, people and how decisions are made. When a mentor serves up a piece of C.A.K.E., she is helping you build Confidence, giving feedback about your strengths/Aptitude or advice to help with situations that are testing your positive Attitude, he is providing "K"onnections to Resources and Encouraging you to reach for an opportunity you might never have imagined. Read more here: CAKE and PIE

Most women receive, give and talk about C.A.K.E. mentoring. And we all know that C.A.K.E is a real treat. But, most successful men and women (including many of the F500 women CEOs) have received P.I.E. mentoring! The more women who know how to use mentors for P.I.E. mentoring and filling in the Missing 33%, the greater the numbers of women who will advance in their careers. This is one of my messages and the ways women can build thriving careers with no ceiling and no walls.
At Leading Women, we want more women to understand how to use a mentor, not just why. That's why our mentoring program is free for GOLD Members and is structured to help with The Missing 33% and P.I.E. mentoring.

Lead ON!
Susan
Susan Colantuono is CEO of Leading Women and author of No Ceiling, No Walls. She blogs on networking for PINK Magazine. Follow her on Twitter.
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Synapses Firing at Random

I use this image not only because this blog includes several disconnected thoughts, but also because The Female Brain is an intriguing, important and useful book.

What's With the Movies?
In the past several weeks I've watched 4 movies - 3 about amazing women (Coco Before Chanel, Catherine the Great, Young Victoria) and one about an amazing man (Bobby Jones: Stroke of Genius). I've noticed something disturbing.

The 3 movies about fashionista Coco Chanel, Russia's Empress Catherine and Britain's Queen Victoria, start in their youth and END right before the women step onto the path to historic significance. We who would love to know more about the path to great accomplishments are absolutely left in the dark (although the paths to great love are well illumined).

Not true in the movie about golfing legend Bobby Jones. We meet him as a sickly young boy and follow him through the triumphs of winning major tournaments.

In these cases, Hollywood has shied away from shining light on the women's paths to greatness. This isn't an accident, nor is it an exception to the rule. Movie messages to women are most often about being sexy and finding love - nothing wrong with that, except that it's incomplete.

AND this leads me to wonder why Malcolm Gladwell is blind to one of the most important and obvious factors in the creation of Outliers...

The Blind Spot in Outliers
The major premise in Outliers: The Story of Success (with which I agree) is that external factors play a huge role in an individual's rise to greatness. Gladwell uses many professions to illustrate why this is true. He explores the role of birth month, culture, generation, family background, economic status in producing successful sports figures, authors and pilots. What's missing?

Nearly all of the examples he cites are men and yet the factor of being born male is not stripped out for examination.

Thank You Mary Sammons
In June, Mary Sammons will step down as CEO of RiteAid. In my book, No Ceiling, No Walls and in my presentations on mentoring I use several lessons from her path to the C-suite.

Thank you, Mary for the lessons you're leaving for women who want to build careers with no ceilings and no walls.

Lead ON!
Susan
Susan Colantuono is CEO of Leading Women and author of No Ceiling, No Walls. She blogs on networking for PINK Magazine. Follow her on Twitter.
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Essential Question for the New Year

Because studies indicate that women's careers are often motivated by a drive for meaningful work and because in most companies successful careers are built on leadership skills, I offer an important question for you to consider as you begin the New Year.

Let me put the question in context. As I define it in No Ceiling, No Walls, leadership is:

  1. using the greatness in you to
  2. achieve and sustain extraordinary outcomes by
  3. engaging the greatness in others.

If you're like most women, you've received career advice that over-focuses on elements 1 and 3: knowing and cultivating your strengths (74%) and developing the skills to effectively engage others (24%). Advice about what it means to deliver key outcomes is sadly missing - only 2%.

Chance are that you haven't received career-success advice such as that received by Merrill Sherman, CEO of Bank RI. She was told, "Be for the business." It's this guidance that is at the heart of the question I invite you to ask yourself as you begin another year of work:

Is my employer an organization that does work and delivers products/services in which I believe?

If your answer is "no", you might have a hard time wholeheartedly committing yourself to delivering key outcomes. This means that the chances of achieving your career goals will be lessened because you won't be seen as "being for the business."

If you answer "yes" to this question, it will be easy for you to engage your heart (passion), head (creativity and innovation) and hands (execution) to achieve and sustain key outcomes in service of your organization's strategy. You will substantially increase your chances of being seen as having potential. You will leave work each day feeling as though you've done something important - and that sense is the difference between distress that leaves you exhausted and eustress (positive stress) that energizes you.

So, take a few minutes at the start of the year to courageously ask yourself if you believe in the organization that employs you. If you find that your answer is "no", develop a strategy to move to an organization in which you can believe. If your honest answer is "yes", there are still steps you must take to build a career with no ceiling and no walls. Make sure that you are able to climb the ladder on rungs of leadership by ensuring that you get high marks on all 3 parts of the leadership definition.

Lead ON!
Susan
Susan Colantuono is CEO of Leading Women and author of No Ceiling, No Walls. She blogs on networking for PINK Magazine. Follow her on Twitter.
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